Can I use a garden hose to clean the pulleys?Updated 2 years ago

The pulleys are water tight and can be hosed off with a garden hose if needed.

The SwiftPaws Machine is made to be used outdoors, but cleaning the unit regularly will help keep your SwiftPaws machine beautiful and functioning properly during the many years you and your pet(s) will enjoy using it.

We do not recommend leaving the course set up when not in use. However the pulleys can be left out, staked in place. The main drive unit and remote control (the parts with electronic components) should be brought inside when not in use.

The main drive unit houses electronics and is NOT waterproof. Remove grass & debris from the unit using a soft hand brush, home leaf blower, or cloth. Dampen a cleaning cloth, or paper towel with a plain water (or mild, pet-safe detergent) to clean external components of the unit.

Avoid submerging or dousing the unit in water. As with all electronic equipment, this would damage/destroy the electronic components. 

The SwiftPaws unit is well built and made for outdoor use and the battery lid is tight fitting to keep water out. If the unit does get rained on, bring it out of the rain.

IMPORTANT: If the unit gets rained on, bring it out of the rain ASAP and immediately dry (with cloth or paper towels). Wait until the unit is completely dry before using.