Troubleshooting the main drive unitUpdated 2 years ago

First be sure you are using a freshly, fully charged battery. 

Based on the following information - pinpoint what is going wrong and report your results when you reach out to [email protected] for warranty support. Send pictures and videos that support your findings.

TURN ON THE MAIN DRIVE UNIT

• You will hear three start-up beeps (increasing in tone)
• Then you'll hear two single-tone beeps indicating the drive is searching for the remote
• You'll hear two rapid beeps signaling that the drive and remote have paired.
  • NOTE: these two rapid beeps might occur immediately if your remote controller is already on and within range.

• TURN ON REMOTE by pressing the on/off toggle button:
  • the remote will vibrate twice 
  • the LED light will start blinking green
• When you move the trigger wheel in either direction, the LED light will become steady green 
• Once the remote is paired with the drive, moving the trigger wheel will drive the motor in the main drive unit - 

• 
  
• * The line will move in one direction when you move the trigger up
• * The other direction when you move the trigger down
• * Slower when you move the trigger only part way
• * Fastest when you move the trigger as far as it will go

For help email [email protected] - send pictures & videos whenever possible!