📵 We do not publish our phone number because we do not monitor it for incoming calls 😞
Nor do we retrieve/reply to voicemails. We apologize for this, but we are just not set up to provide phone support.
🥇 We do provide excellent support via email 📧 firstname.lastname@example.org
🥇We have an extensive Knowledge Base/FAQ you prefer self-help! 💪
Please reach out to us by emailing email@example.com we almost always reply the same day, often within the first two hours.
If your subject line indicates that your inquiry is urgent we will do our best to address the matter right away.
In any case, you will not have to wait more than 24 - 48 hours for a reply (weekends and holidays excluded).
|If you have not received an email reply within the above time frame, please check your spam folder for our reply. Gmail may route our reply to other folders such as "promotions" so check them too!|
Please make sure you that you are allowing emails from SwiftPaws, so that our replies are not blocked by your filters. This may happen if you use a web-based form to reach out to us because it by-passes your own email server, and it therefore does not recognize our replies as something you requested. To avoid this possibility, please email us directly at firstname.lastname@example.org
Thank you 😊