To cancel your order please email support@swiftpaws.com
Let us know you want to cancel your order and include your name, address and order number so we can find the order and cancel it for you and issue the refund.
If the order has already processed, we can still help! We'll issue an RMA# which you will write on the outside of the box and return it to us unopened. If needed, secure the package (sometimes tape comes loose, etc.) and send it back to us. Once we receive it and verify it's in new/unopened condition we will issue the refund.