You can change your shipping address by logging into your SwiftPaws account. To learn how click here: Your SwiftPaws Account.
Once you've placed an order you can change your shipping address any time before it ships!
You can contact Customer Success by emailing firstname.lastname@example.org and ask them to verify your address change.
However, if it has already shipped it will be out of our hands. You might try contacting the shipper and asking how to proceed.