|To contact SwiftPaws please email us at
We are unable to provide phone support
When you email us you will receive a confirmation email - that we received your email.
This email should arrive almost immediately after contacting us.
If you don't see this email, please check your spam folder - and if necessary - make sure that you allow emails from swiftpaws.com
- You should receive a reply from us in 24-48 hours (not counting weekends and holidays)
- If you have not received a reply from us, please check your spam folder for the email from us.
- If you don't see it in spam, please check your email filters to make sure that you're allowing emails from swiftpaws.com
- Once you've done all of the above - email us again @ firstname.lastname@example.org - we're probably waiting to hear back from you!
Please note: if you initially contact us via one of the website forms - you are bypassing your own email server - so when we reply, your email server might consider it an unsolicited email and deal with it as you have instructed in your filter settings; or even consider it spam and route it to your spam folder. This is something only you can correct. It is not a problem on our end.
To ensure you are receiving important communications from us, please allow emails from SwiftPaws.com and to make extra sure we can reach you - email email@example.com directly instead of using the web-based forms.