📧 Email support@SwiftPaws.com

📵
 We are unable to provide phone support 

When you email us you will receive a confirmation email - that we received your email.

This email should arrive almost immediately after contacting us.

If you don't see this email, please check your spam folder - and if necessary - make sure that you allow emails from swiftpaws.com

• You should receive a reply from us in 24-48 hours (not counting weekends and holidays)
• If you have not received a reply from us, please check your spam folder for the email from us.
• If you don't see it in spam, please check your email filters to make sure that you're allowing emails from swiftpaws.com 
• Once you've done all of the above - email us again @ support@swiftpaws.com - we're probably waiting to hear back from you! 

Please note: if you initially contact us via one of the website forms - you are bypassing your own email server - so when we reply, your email server might consider it an unsolicited email and deal with it as you have instructed in your filter settings; or even consider it spam and route it to your spam folder. This is something only you can correct. It is not a problem on our end. 

To ensure you are receiving important communications from us, please allow emails from SwiftPaws.com and to make extra sure we can reach you - email support@swiftpaws.com directly instead of using the web-based forms.