How to tell if you have a Legacy drive - or a GEN3 (Bluetooth enabled) drive.
If your drive was shipped prior to June 28th 2024, you have the Legacy drive and remote! Be sure to look for articles specific to your Legacy equipment.
If your drive was shipped after June 27th, 2024 - you have a GEN3 Bluetooth enabled/app controlled drive.
Check inside the battery compartment of the drive.
The Legacy drive has a pink FCC label
The GEN3 drive has a teal FCC label.
The main difference is that the new production model "GEN3" Original and Plus drives are Bluetooth enabled. They are controlled using the SwiftPaws app.
The GEN3 drives all have the same power, speed, battery, and capabilities.
- The legacy models (those shipped before June 28th, 2024) are only controlled using the legacy remote controller, they are not compatible with the SwiftPaws app.
- The legacy remote is not compatible with the GEN3 drives.
The "Universal" remote controller is only compatible with the GEN3 drives but are NOT compatible with the legacy drives.
The Universal remote controller is an optional accessory for the GEN3 drives, and can be purchase separately on the website.
If you need to purchase a legacy remote for your legacy drive, please email support@swiftpaws.com.