Remote Controller

  • 90 second play session timer

    The 90 second auto shutdown is a safety feature to remind you to give your pup a break. You can manually bypass the auto shutdown using the remote controller. At 80 seconds into the session, the LED will turn red and the remote will vibrate once - this signals that the session will end in 10 sec...
  • ⭐Activate Low Speed

    TO ENTER LOW SPEED MODE using the ⭐ Legacy Remote (shipped before Jun 28th, 2024 & has a pink dog on the handle) Turn on the remote by pressing the on/off toggle switch Press and continue to hold the control trigger down and press the on/off toggle switch once, then quickly release both You...
  • Bypass the 90 second Play Session Timer

    BYPASS THE AUTOMATIC SHUTDOWN SAFETY FEATURE At 80 seconds into a play session - the remote controller will vibrate twice & the LED light will turn red for 10 seconds before shutting down. If you do nothing, the auto-shutdown safety feature will shutdown the drive and the remote will turn of...
  • Check the ⭐ Legacy Remote Battery

    The Legacy Remote has a pink dog on the handle. The CR123A battery is good for two years or more - so if the remote won't turn on; suddenly stops; or runs intermittently - it is usually due to the battery becoming jarred loose. DO NOT USE ANY TOOL TO REMOVE THE BATTERY - IT WILL SLIP AND DAMAG...
  • Check the Universal Remote Battery

    The universal Remote has a white dog on the handle. It ships with a CR123A battery which is good for two years or more - so if the remote won't turn on; suddenly stops; or runs intermittently - it is usually due to the battery becoming jarred loose. DO NOT USE ANY TOOL TO REMOVE THE BATTERY - ...
  • Distance between Drive and Remote Controller

    The main drive unit (both Home Original and Home Plus) and the remote controller sync or "pair" automatically when the drive and remote are powered on and within 10-15 feet of each other. When you turn the main drive on - it will sound two beeps (five times and then quit) When you turn on the re...
  • Pairing the ⭐Legacy Remote

    The ⭐Legacy remote syncs automatically to the main drive unit - but they must remain within 10-15 feet to maintain this connection 👍 Be sure to begin with a fully charged battery in the main drive. 1. Turn the drive on - it will sound the "start up" beeps (three increasing in tone)       a. it w...
  • Pairing the Universal Remote

    Pairing the App Controlled Home Original & Plus drives with the optional Universal Remote.
  • Recalibrate the Universal Remote Controller

    The universal remote controller ships already calibrated. You should not need to recalibrate the remote. But if SwiftPaws support asks you to, here are the steps to take. TO CALIBRATE THE UNIVERSAL REMOTE CONTROLLER: 1) Press and hold the on/off button for 15 seconds. a) Keep holding for the ful...
  • Rechargeable Remote Control

    If you received your remote controller before July 1st, 2020 It is rechargeable and shipped with a USB cable. If you need to replace the cable, you may use any USB Micro B cable - (the connector looks like the image below). Performance will start to decline after 3 hours of being in the "on" pos...
  • Remote Control Battery

    It comes with a replaceable CR123A battery (also might be called A123) which can be purchased anywhere batteries are sold. The battery should last a year or more! Similar to the battery in your TV remote. They look like a short double A battery. Image shows examples of the CR123A battery. Note:...
  • Remote Control Features - ⭐Legacy Remote

    The Legacy remote controller syncs with the main drive and must remain withing 10-15 feet of the drive to maintain this connection. It ships already calibrated. It uses a replaceable CR123A battery which lasts 2 or more years. Do not use rechargeable batteries. TURN IT ON Press the power switch...
  • Remote Control Features - Universal Remote

    The Universal remote controller syncs with the main drive and must remain withing 10-15 feet of the drive to maintain this connection. It ships already calibrated. It uses a replaceable CR123A battery which lasts 2 or more years. Do not use rechargeable batteries. TURN IT ON By pressing the pow...
  • Remote won't turn on or suddenly stops working

    If your remote is not working - TURN THE REMOTE ON by pressing the power button on the remote controller. If it suddenly stops or runs intermittently, it is usually due to the battery becoming jarred loose. Select the correct link for more information: Check the ⭐ Legacy Remote Battery Check the ...
  • Universal Remote Controller Low Speed and Wind Mode

    You can use the remote controller to enter low speed and wind modes. To enter low speed: When the remote is on and in play mode – rapid click the on button three (3) times to enter slow mode. To enter line wind mode: When the remote is on and in play mode – rapid click the on button five (5) ti...
  • Universal Remote Normal Operation

    This article explains what should happen when using the Chase remote. If your experience is different, email support@swiftpaws.com and describe the problem. The Chase! remote will connect to the first, strongest available drive as long as it is not already connected to an app or another remote. ...