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We reply to every email within 24-48 hours - often within minutes or hours (during business hours East Coast time) & excluding weekends and holidays. So if you have not heard from us search your email for "swiftpaws" you might find our reply in another folder or even spam. Also check that you do not have a filter blocking our emails & be sure to allow emails from SwiftPaws, and then email us again. 👍

For the best and fastest support always email us at and provide the pictures and/or videos of your problem.

Jun 25, 2024

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