*How to Plug in and Secure Your Chase Drive Power Cable*
Always use the extension power cable (pigtail) when connecting your Chase drive! This extra cable helps protect the drive's power port from damage if the unit gets bumped, pulled, or accidentally dragged during play.
Follow these steps:
- Connect the pigtail to the Chase drive. Plug the short extension cable into the power port on the drive.
- Secure the cable under the Secure Clip. Position the pigtail's cable under the clip on the drive so it cannot be easily pulled out. This helps prevent tension on the power port if the cable gets tugged.
- Connect the power adapter. Plug the power adapter into the other end of the pigtail, then connect the adapter to your power source.
- Check the connection. Make sure the cable is held securely under the clip before starting your course. If the cable keeps slipping out from under the clip, use a small piece of duct or electrical tape to help hold it in place.
Why is this important?
The pigtail is designed to disconnect at the extension cable connection if the drive is bumped or pulled, rather than forcefully pulling the connector out of the drive's power port. This helps protect the port and the internal circuit board from damage.
⚠️ Important: Damage to the power port or internal circuit board caused by forcefully pulling out the power cord is not covered under warranty.
For additional guidance, see: Prevent Damage to the Power Port: https://support.swiftpaws.com/kb/swiftpaws-chase/prevent-damage-to-the-power-port