Chase not working or won't power on? If you leave the Chase drive plugged in but sitting idle, it will go into sleep mode. Unplug it for at least 30 seconds and plug it back in. If the blue light on the bottom of the drive does not begin to blink, press the pairing button (while it's plugged in) until it comes on.
The blue light is on the bottom of the Chase device. The pairing button is on the side next to the power port. If your drive is plugged in but you don't see the blue light, press the pairing button until it comes on. This button is intentionally very hard to press to avoid accidentally resetting the drive. So you do need to press very firmly (you can use the side of a pen or something similar to help you press it).
May 22, 2025