If you need repairs or warranty support - please email us at: support@swiftpaws.com & provide your original order number. We will already have this information if you reach out using the email address you used to purchase your kit
We can usually repair the drive unit, so you usually do not have to purchase a new one. When you reach out for support, please describe the issue in detail - pictures and videos are always welcome and will save a lot of questions and time.
We thank you for cleaning the mud, dirt, etc. from parts before sending them back to us.