Can I refuse delivery of my order?

I made a mistake, I no longer want the order. Can I just refuse delivery?

Yes, you can. If you refuse delivery the order will be sent back to SwiftPaws. However, it may take weeks to make its way back to us. For this reason, it may not be your best option. We recommend emailing support for an RMA # and instructions to return the unwanted order. An RMA# we will allow us to associate the return with you making this method faster and more secure.

If you do choose to refuse the order, please email support@swiftpaws.com and let us know so we know to watch for its return.

Aug 14, 2024

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