Stuck entering update mode?

If you are getting an error upon attempting to update your Chase device, please email support@swiftpaws.com and send a screenshot of your device information.

Click the three lines at the top/right of the SwiftPaws app. Then select "Device Information"

Take a screenshot of the device information to email to support and describe the problem you're having. When you reach out, also provide your order number and your shipping address.

May 6, 2024

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