The pink band can be damaged due to having the tension too tight and/or if debris is allowed to build up on the pulley wheel.
Brush or wipe the drive clean after use to keep the pulley clean. NOTE: it is not waterproof.
The pink band should look as it does in the image on your right
If yours becomes damaged, email support@swiftpaws.com to order a replacement.
Jul 19, 2024