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Coupon Codes

We send out emails offers with special savings from time to time. Be sure to click on the button or link in the mail to access the special pricing offer. Occasionally there may be a special pricing offer on our website SwiftPaws.com as in the example

Coupon code does not work

Check the expiration date. If the coupon code has not expired - there are other reasons it may not work.👉 Coupon codes will not work in combination with other promotions. 👉 Some coupon codes are only valid for one-time use. 👉 You might be looking

How will my purchase appear on my billing statement?

Your purchase will appear as "SwiftPaws" on your billing statement.

Non-profit organization / tax exempt

Orders shipped outside of Florida are processed without adding tax. According to the Florida Department of Revenue: Organizations holding a Florida Consumer’s Certificate of Exemption may present a copy of the certificate to purchase or rent taxable

How Do I Cancel My Order?

To cancel your order please email [email protected]  Let us know you want to cancel your order and include your name, address and order number so we can find the order and cancel it for you and issue the refund. If the order has already processed

Did my order go through?

You will receive a confirmation email after you successfully place an order. Search your email for "swiftpaws" or "swiftpaws.com" if you don't readily see it. If you cannot find the confirmation email - it may not have gone through. Make sure that yo

What types of payments do you accept?

How do I return my SwiftPaws?

If you decide you want to return your SwiftPaws, please email your request to: [email protected]  We will issue an RMA# and provide information and instructions for you. We want to make sure everyone who wants to try SwiftPaws has the opportuni

Why I can't place an order?

The mostly likely reason for not being able to place an order is that the shipping address you're entering is NOT one of the 48 contiguous U.S. States (these inside the red line). We know it's frustrating, and we do apologize for the inconvenience.

Can I phone in my order?

Unfortunately we are not set up to accept phone orders. Please pace your order for SwiftPaws equipment and accessories through our website SwiftPaws.com which is safe and secure. Selection your option for payment at checkout. Please email support@swi

Where can I order SwiftPaws?

You can place your order for your SwiftPaws Home Kit (and accessories!) on our website SwiftPaws.com