FAQ about SwiftPaws Home
Frequently Asked Questions about the equipment
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FAQ about the Equipment
FAQ Frequently Asked Questions about using SwiftPaws
Flirt Pole & Critter Lures
About the SwiftPaws Flirt Pole
Main Drive Unit and Pulleys
Main Drive Unit and Field Pulleys
Important Battery Information
🎬 Videos
Remote Control
Boring Information Only Humans Care About
warranty claims, return policy, manual, contact us
Troubleshooting
Troubleshooting to determine which component might not be working properly
Articles
No Reply! 😤
We often reply to your email within hours during business hours - but for sure we reply within 24-48 hours (not counting weekends and holidays). One known reason you might not see our reply is if you reach out using the form on our website which bypa
Quick Tips on Battery Use
CAUTION: The battery should always be allowed to come to room-temperature before charging. Charging a hot or cold battery might delay charging or damage the battery. For best results, charge the battery at temperatures between 50º and 80ºF (10º-30ºC)
Lipo Guard Battery Bag
We recommend always charging and storing your LiPo batteries inside a fire resistant bag or similar container. Safely store and protect your SwiftPaws batteries in this fiberglass fabric, fire & water-resistant bag. This LiPo Guard bag is sold on our
Pup afraid of the fan noise?
SwiftPaws Home main drive unit runs pretty quietly, but some pups may exhibit a fear response to the sound of the fan. This article inspired by SwiftPaws customer Sung C