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FAQ about SwiftPaws Home

Frequently Asked Questions about the equipment

28 articles
FAQ about the Equipment

FAQ Frequently Asked Questions about using SwiftPaws

19 articles
Flirt Pole & Critter Lures

About the SwiftPaws Flirt Pole

6 articles
Main Drive Unit and Pulleys

Main Drive Unit and Field Pulleys

10 articles
Important Battery Information

2 categories • 29 articles
🎬 Videos

14 articles
Remote Control

12 articles
Boring Information Only Humans Care About

warranty claims, return policy, manual, contact us

24 articles

Troubleshooting to determine which component might not be working properly

16 articles


No Reply! 😤

We often reply to your email within hours during business hours - but for sure we reply within 24-48 hours (not counting weekends and holidays). One known reason you might not see our reply is if you reach out using the form on our website which bypa

Quick Tips on Battery Use

CAUTION: The battery should always be allowed to come to room-temperature before charging. Charging a hot or cold battery might delay charging or damage the battery. For best results, charge the battery at temperatures between 50º and 80ºF (10º-30ºC)

Lipo Guard Battery Bag

We recommend always charging and storing your LiPo batteries inside a fire resistant bag or similar container. Safely store and protect your SwiftPaws batteries in this fiberglass fabric, fire & water-resistant bag. This LiPo Guard bag is sold on our

Pup afraid of the fan noise?

SwiftPaws Home main drive unit runs pretty quietly, but some pups may exhibit a fear response to the sound of the fan. This article inspired by SwiftPaws customer Sung C