SwiftPaws Support logo
SwiftPaws Support logo

All articles

All articles

Categories

Please allow 4-6 weeks for delivery!
Please allow 4-6 weeks for delivery!
1 article
Start here for information on Home Original & Home Plus!
Start here for information on Home Original & Home Plus!
11 articles
Start here for information on Chase!
Start here for information on Chase!
4 categories • 14 articles
Home Original and Home Plus Components

Remote Controller - Main Drive - Field Pulleys

2 categories • 12 articles
SwiftPaws Professional Equipment

SwiftPaws Pro equipment

12 articles
Enrichment Products

Flirt Pole & Critter Pack

2 categories
Accessories

Accessory bundle, Pet bed, Cooling mat, T-Shirts, Line, Flags, Charging bag, Prototype Line winder, Toys, etc.

2 categories • 8 articles
Important Battery Information

How to charge, use, and store the Home Original (11.1v) battery & the Home Plus (14.8v) LiPo battery

3 categories • 30 articles
🎬 Videos

"How To" Videos for SwiftPaws Home Original, Home Plus & Chase!

13 articles
Lure Course Set Up

Information about Setting up the lure course

17 articles
SwiftPaws Home Lure FAQ

FAQ Frequently Asked Questions about using SwiftPaws

27 articles
Troubleshooting Home Original & Home Plus

Troubleshooting to determine which component might not be working properly

24 articles
Boring Information Only Humans Care About

SwiftPaws warranty & return policies, manuals, and contact information

4 categories

Articles

No Reply to Your Email? 😤

We reply to most emails right away. But if you haven't seen a reply in 24-48 hours, check your spam or other folders. Or just search your email for "swiftpaws" to quickly locate it.

Can I call you?

We are a small team and do not have the resources to man a phone line. But you can call 321-325-6060 and leave a message and we will call you back as soon as possible!. For fast efficient help email us at [email protected] & provide pictures and/

I live nearby, can I just drop by?

We do not have a walk-in facility. If you need anything: repairs, replacements, parts, advice, help troubleshooting, etc., please email [email protected] and describe what you need. If it turns out that you have to send something in, you may opt

See SwiftPaws on Shark Tank!

See SwiftPaws on Shark Tank for free on YouTube!

Ships in 2-4 weeks

SwiftPaws Home Original and Home Plus are currently available for purchase on the website. Please allow 2-4 weeks for shipping.

Battery: Charge, Use, and Storage

Begin each session with freshly, fully charged battery – including first time out of the boxUse fully charged battery within 2 daysAfter use - only charge to storage voltage & charge to full just before using, if it will sit longer than 2 daysAllowin

View Our Home Lure Kits Lineup

Which Kit is Best for You? Compare them here!.